Become a OneDrive Expert
Microsoft OneDrive Experts are skilled professionals dedicated to delivering a more personalized customer experience. Earn rewards for helping other OneDrive users with their support questions.
Please have an ID ready for the ID verification step of the application.
Check out the journey to Microsoft and Directly's partnership here: https://www.geekwire.com/2019/microsofts-m12-lays-investment-strategy-aims-make-corporate-vc-community-founder-friendly/
Got what it takes to be an expert?
Microsoft OneDrive’s on-demand customer service is powered by Microsoft OneDrive experts using Directly apps. As customers ask questions, Directly matches them to the right experts who get alerts on their mobile devices. Experts work together to provide help and earn rewards & reputation points for the best answers.
Why you should become a customer care expert for Microsoft OneDrive
help on the go
Get notified on your smartphone about questions you're qualified to answer
earn rewards
Earn rewards for providing answers and assisting other experts.
make people happy
Collect testimonials by providing fast, personalized help to customers in need.
